Chatbots and AI will improve the customer experience

Artificial intelligence (AI) and machine learning are helping revolutionize all varied tasks in all kinds of industries, from production lines in…

How do you get executives involved in your social media programs?

The success of your enterprise level digital community relies on a range of factors. Also vital is strong managerial and executive buy-in and…

Global expansion – the essential enabling technologies

International companies face more challenges than ever – particularly when looking to expand into the burgeoning markets of Asia Pacific.

what is the Asian telco's market like ?

In this video, you will learn from Eric that the Asian market is a mix of the kind of countries (emerging markets & advanced communication markets)…

Forrester: security in cloud services in the spotlight

Before companies take the "giant leap" towards cloud services, 7 major questions will need to be answered by cloud service providers. The most…

Digital and data sovereignty is impacting business strategies

We are sharing more data than ever before. But, alongside this desire to be continuously connected and informed lies the thorny issue of digital and…

5G in the U.S.: where are deployments and what can we expect next?

The U.S. remains the world’s leading mobile market and the figurehead from which the world’s other markets take their cues. Growth in the U.S. mobile…

Part #2: Digital Transformation Spotlight – Rob Willcock, CEO Americas

In this interview, we will learn more about the employee and customer engagement models for enterprise digitization and the related organizational…

Orange recognized for innovation

Orange has been recognized for its leadership in innovation at the recent Innovation Management Trophies event.

Enterprise IT spend austere in South Africa; some recovery in 2010

Enterprises in South Africa are spending less on IT as they try to eke out lessening, unpredictable budgets in the face of continuing recession.